Our Approach

Partnering to Drive Success

Pointcore combines business principles with healthcare-specific nuances across all of our services areas.

Flexible & Custom Options

We understand everyone’s needs and situations are different, regardless of your goals. That’s why Pointcore offers flexible, custom options to best serve the needs of your healthcare operation. With our roots firmly in healthcare, we understand your healthcare business because it’s at the heart of ours.

Whatever your functional need, we have a way of working that is right for you.

Identifying the root cause of what is really happening requires expertise and a full review of all influencing factors.

Pointcore will conduct a thorough audit and assessment, then provide recommendations regarding your operation.

Whether it be network, infrastructure IT systems and operations, or healthcare technology and equipment, this assessment can be a vital first step toward your transformation.

Receive guidance from our consultants as you determine your areas of need. This can include input from functional experts or guidance on your operational approach with on-demand services.

Pointcore consists of healthcare providers who work to help other healthcare providers each day, so our consultants can provide you with the most valuable and actionable insights.

When expanded expertise is needed, we offer comprehensive end-to-end services, which are typically the best business-value solution. These services range from managing entire operational areas or addressing specific facets of a core function.

Focus on your core business while our team of experts handle the day-to-day operations.

Providing A Path To Your Desired Destination

When you start your journey with us, we conduct an initial evaluation of your organization to establish the scope of the work required to achieve transformation. From that evaluation, we produce our Pointcore Roadmap™, a comprehensive report that summarizes our analysis of your operation, including your technology, people and processes.

Our Roadmap outlines the potential business and financial impacts that your transformation will entail and will reveal your path toward your desired future destination.

Successful Execution Is Based On Operational Evolution

Pointcore has a system-wide formal program that aligns your organization to a well-defined and agreed-upon future state, encompassing all critical aspects of your operating model and your people.

PathSeeker MethodologyTM

Once we enter a partnership together, we use our healthcare-specific PathSeeker Methodology to accelerate your implementation and allow for continuous improvement.

    Document what we know
    about the current state of your business that has been scoped in our Roadmap report as well as your desired future objectives to develop a business case.
  • PLAN
    Define a foundational framework
    that ensures the uniform implementation of standardized processes.
    Apply an organizational structure
    to the framework and develop the desired environments and applications needed to transform your operation.
    Execute with best practices
    to deliver improved performance and results measured against agreed-upon SLAs.
    Focus on continuous improvement
    to maximize quality, financial performance and satisfaction — as measured by KPIs designed to enhance organizational value.

Ensure Success At All Levels

Pointcore’s Checkpoint Process™ establishes a confirmed governance structure that serves as the backbone of our partnership. This structured approach ensures that all relevant stakeholders are involved and aligned at every stage of the implementation journey.

The Checkpoint Process fosters accountability, transparency and effective decision-making, ultimately driving a successful collaboration.

Building A Continually Improving Cycle

We know that achieving transformation is not only a one-time-fix, but an ongoing process of refining your operations. That’s why we’re committed to a culture of continuous improvement, constantly striving to find ways to streamline your business, reduce waste and deliver even better results.

Partners You Can Rely On

Our long-term strategic partners allow us to scale and stay at the leading edge of technology and innovation. Our relationships also bring a suite of solutions designed specifically to meet your needs. From ERP, EHR or HTM solutions, to lab and prescription services and beyond, we enable you to deliver quality patient care.

Pointcore was born from OSF HealthCare, and as a result, they continue to be a key partner offering expansive digital health solutions, lab services, pharmacy services, protocols and quality metrics.

Premier, Inc. is a leading healthcare improvement company that enables better care and outcomes at a lower cost. Their cloud-based, healthcare-exclusive ERP solution is quick to implement, easy to maintain and cost-effective. Pointcore is Premier’s exclusive ERP implementation partner, providing a wide range of services.

Epic is the market leader in developing cloud-based, patient focused software with innovative features designed for patients, providers and executives alike. As an Epic Connect Accredited partner, we have 15+ years of experience with Epic software and clinical content to ensure a quality, efficient build.

Our partnership with GE HealthCare provides you with a wide range of HTM-related products and services, including our exclusive Automated Breast Ultrasound Screening (ABUS) process for your patients — a critical service for more than 40% of women with dense breast tissue.

Ready When You Are

Pointcore provides world-class services, leveraging the expertise and scale of one of the region’s largest and most respected healthcare systems.