Epic EHR Services
Helping healthcare organizations get more from Epic.
Unlock the Full Value of Epic
Pointcore partners with hospitals and health systems to provide comprehensive electronic health record (EHR) services through Epic. From consulting to fully managed services and hosting, we use our years of expertise to support teams and strengthen performance.
Our Epic Services
Using our years of Epic experience, we support Epic across the full lifecycle, ensuring systems remain efficient and aligned to evolving needs.
We help you get live.
Deploy Epic with the expertise and structure needed for a successful launch.
Capabilities Include:
- Readiness assessments
- System design and configuration
- Support and staffing
- Testing and validation
- End-user training
We keep you running.
Comprehensive application support and managed services to maintain performance and reliability.
Capabilities Include:
- Support from experienced professionals
- System maintenance and administration
- Upgrades and routine refreshes
- Monitoring and issue resolution
We make you better.
Continuously improve workflows, usability and system performance to better support clinicians and staff.
Capabilities Include:
- Workflow redesign
- User experience improvements
- System hardening and data protection
- Interoperability and integration
- Reporting and analytics optimization
- Performance reviews
We move you forward.
Evaluate and prioritize adoption of new Epic capabilities and advanced technologies.
Capabilities Include:
- New feature assessments
- Adoption planning
- Readiness and implementation support
- Clinical and operational alignment
We can run it all for you.
Gain access through Epic Community Connect, a program that makes Epic attainable to those who cannot get it directly.
Capabilities Include:
- Fully managed Epic hosting
- Enhanced interoperability
- Flexible pricing models
- Standardized workflows
- 24/7 support
Community Connect Expertise
In addition to hosting, we help organizations get more from Community Connect by guiding and optimizing existing programs to improve performance and support long-term
16+
Years of Epic Experience
5.5M+
Patients in Epic
35K+
Epic Users
40M
Annual Epic Ambulatory Encounters
Proven Epic Experience
Pointcore combines Epic expertise with real-world healthcare experience to help organizations move forward without adding complexity or burden to internal teams.
Proven Epic Experience
Support across the full Epic lifecycle, from system selection to implementation to Community Connect hosting.
Clinical and Technical Expertise
Solutions designed to work in real healthcare environments without disruption.
Structured Delivery and Governance
Our PathSeeker Methodology™ and Checkpoint Process™ drive alignment and continuous improvement.
Flexible Partnership Models
Work within your environment or leverage Pointcore as an extension of your team through consulting and fully managed services.
Top 10% Performance Ranking
among large Epic customers
Top 4% Downtime Length
among all customers (13 minutes)
Fastest Overall
among large Epic customers
Supporting Better Healthcare Through Epic
Epic is the leading EHR platform in the U.S., trusted by many of the nation’s top health systems to support clinical, operational and financial performance. Its unified platform enables more connected care, stronger interoperability and improved access to data across the healthcare ecosystem.
With Epic as your EHR and Pointcore as your expert partner, you can:
Improve
patient experiences
Enhance
provider satisfaction
Reduce
clinical burden and burnout
Increase
operational efficiency
Strengthen
system performance
Enable
better access to data
See Epic in Action
Rochelle Community Hospital partnered with Pointcore to move from two different EHR systems into one Epic instance. By implementing Epic through Community Connect, Pointcore helped Rochelle improve interoperability and enhance collaboration across its organization.
Let’s Elevate Healthcare, Together
Partner with Pointcore to access world-class services powered by proven healthcare expertise. We’re ready to get started when you are.