Raising the Bar in Healthcare Technology Management
Pointcore has achieved ISO 9001 certification and ISO 13485 certification, marking a significant milestone in quality, consistency and accountability across our healthcare technology management (HTM) services. These certifications apply to the servicing of active, non-implantable, non-sterile medical devices and cover Pointcore operations throughout the Midwest.
These globally recognized standards, established by the International Organization for Standardization, provide guidance on how organizations document, execute and continuously improve their processes. For healthcare organizations, ISO standards provide assurance that services are delivered consistently, safely and with quality built into every step of the work. The certifications help ensure medical equipment is maintained in a way that supports safe patient care and reduces clinical risk.
As part of the certification process, the team strengthened existing processes and refined workflows to meet ISO standards. This included preventative and corrective maintenance procedures, calibration schedules, vendor evaluation, performance tracking and formal quality reviews.
“The result is a more efficient and transparent operation, with clear expectations and continuous monitoring. This achievement reflects the dedication and expertise of Pointcore’s Depot Services team, whose hard work has allowed us to elevate the service we provide to both partners and clients.”
Brian Harms, Chief Administrative Officer, Pointcore
Achieving ISO 9001 certification and ISO 13485 certification strengthens Pointcore’s credibility as a healthcare services organization. These globally recognized standards demonstrate that Pointcore’s depot services operate with proven, repeatable processes supported by a robust quality management framework aligned with the highest expectations in healthcare technology management.
Pointcore is proud to underscore our commitment to ongoing excellence and continuous improvement. By implementing ISO standards, Pointcore ensures that the healthcare organizations we work with can rely on safe and high-quality healthcare technology management services that directly support patient care.
Maintain Your Medical Equipment with Pointcore’s HTM Services
Our healthcare technology management services are built on a quality-driven approach that helps organizations ensure medical equipment is safe, well-maintained and ready to support patient care.
Connect with our team to learn how our certified HTM services can reduce risk and support your next survey.
