During a time of significant change for OSF HealthCare—amidst recovery following the COVID-19 pandemic and supporting 40% growth with expansion in five markets—OSF was able to realize significant savings by embarking on an innovative data intelligence engagement. Through a strategic partnership with Pointcore and TADA Cognitive Solutions, they realized over $108 million in cost savings and exponential efficiency gains.
CHALLENGE
For all health systems, the past five years have been fraught with change and increasingly difficult circumstances to remain profitable, be more efficient and provide the best possible level of care for the communities they serve. OSF HealthCare, a large and growing health system based in Peoria, IL, was experiencing challenges with supply chain, asset inventory and labor resources following unprecedented operational circumstances. As part of an effort to preserve and improve healthcare, OSF had onboarded five hospital campuses across five markets, leading to growth across all aspects of the health system—namely 67% growth in assets under management, which impacted operations including supply chain, biomedical healthcare technology management and IT. They needed to find a way to drive synergies and efficiencies while building trust and visibility.
SOLUTION
OSF HealthCare partnered with Pointcore to uncover a solution that would help the health system solve their operational challenges. Pointcore’s Data Intelligence leaders reviewed the internal landscape and processes of various operations at OSF and determined that there were gaps exasperated by growth, causing fragmented visibility. They aligned the leaders of OSF around a common goal.
FIRST: The first step in the solution involved assembling a committee to collaborate and focus on the task and the selection of TADA to partner on the effort. Pointcore leveraged their PathSeeker Methodology™ to develop a new solution that built on TADA’s unique ability to connect disparate data and systems using their patented AI-Enabled Digital Twin technology. This cutting-edge approach, coupled with guidance and industry perspective from Pointcore, led to the creation of a new ultimate command and control center comprised of healthcare modules complementary to internal departments of OSF. The result produced advanced integration, real-time visibility and actionable insights.
NEXT: The following healthcare modules were developed to form the Business Operations Command Center with the goal of connecting data to reduce silos, uncover efficiencies and get to answers more quickly.
EXECUTIVE INTELLIGENCE MASTER MODULE
HEALTHCARE TECHNOLOGY MANAGEMENT (HTM) MODULE
SUPPLY CHAIN MODULE
RESULTS
The new solution leveraged advanced analytics technology, delivering immediate benefits to OSF by providing real-time insights and continuously evolving to drive value across the various divisions of OSF HealthCare.
HEALTHCARE TECHNOLOGY MANAGEMENT
In HTM, the department was tackling challenges that are common for any health system but exasperated by the growth of OSF HealthCare. These efforts included control of asset management and planning due to lack of visibility across the organization, effective capital planning to apply logic and priority to the process, resource forecasting and efficiencies, and data integrity and reporting. The HTM Module has driven improvements including early successes.
SUPPLY CHAIN
In Supply Chain, efforts to find ways to improve the operational aspects of contracting and procurement are underway, projected to deliver value through improvements in operations that were untapped with existing processes and ERP systems.
An example of operational impact for the organization from the Supply Chain module was in improvements from being able to set parameters that allow for “target opportunities” to rise to the top. This effort resulted in a reduction in analytical functions associated with searching for opportunities to standardize spend directed towards non-approved sources and products. Additionally staffing levels were able to be maintained despite 67% growth in assets and 40% growth in markets served.
Additional benefits that have been realized by OSF HealthCare:
- Enabled enterprise-wide change management and guidance through Pointcore’s expertise and proven processes, leading to success from the cooperation of multiple departments and data systems
- Provided total system actionable insights from connected and harmonized disparate systems and data sources
- Allowed the ability to layer and learn across systems quickly, which was unprecedented
- Improved confidence in the solution as it integrated seamlessly into existing operations without disruption, helping increase buy-in from department leadership through analytical measurements and forecast modeling
- Generated enthusiasm about the power of a new solution to impact care, as templates from the development of this solution were leveraged quickly to benefit any health system and achieve success, a key focus for the Mission of OSF HealthCare
The development of this command center for healthcare operations has been impactful for OSF HealthCare. We’ve found collaboration points and savings in areas that were untapped previously, and we were amazed to see value so quickly, just 3-4 months from the start of the project.
Jim Mormann
CEO, OSF Integrated Solutions
Business Operations Command Center is now available for health systems, enabling them to drive actionable insights through enhanced command and control of their operations. Discover how this solution can transform your health system by visiting Business Operations Command Center.
ABOUT TADA
TADA empowers businesses with Ultimate Command & Control of their supply chains, delivering real improvements in cost, cash, carbon and revenue. Powered by our AI-Enabled Digital Twin platform, TADA’s low-risk, easy-to-buy solutions connect siloed data and operations to deliver real-time visibility, actionable insights, multi-enterprise collaboration and scenario planning. TADA operates mission-critical solutions for some of the most complex supply chains of Fortune 500 companies in manufacturing, healthcare and CPG, enabling them to act with clarity, optimize operations and better serve the world’s needs. Learn more about the magic behind TADA’s technology at tadanow.com.
ABOUT POINTCORE
Pointcore is an innovative healthcare services company who aims to transform health care in the communities we serve by working in five key service areas: Technology, Supply Chain, Healthcare Technology Management (HTM), Construction and Business Services. Pointcore works exclusively in healthcare, which sets us apart from other consulting operations. We work with healthcare organizations to determine their unique areas of need, then use our extensive healthcare expertise to develop a custom solution for each operation.